Contact information
Last updated: October 28, 2026
Customer Support
Mervald is an online store operated by NORFELD COMPANY LLC. For questions about orders, products, shipping, payments, refunds, or these store policies, customers may contact us using the information below.
Email: support@mervald.com
Website: https://mervald.com
Business Information
Brand and store name: Mervald
Legal business name: NORFELD COMPANY LLC
Registered business address: 1439 TAMARIND AVE APT 202, LOS ANGELES, CA 90028, United States
Employer Identification Number (EIN): 98-1951012
Support email: support@mervald.com
Order and Refund Inquiries
For assistance with an existing order, please contact support@mervald.com and provide your order number and a description of your inquiry. Refund requests must be submitted within 30 days of the product's delivery date and are handled according to our Return and Refund Policy. Physical returns are not required for approved refunds.
Payment Information
Payments are processed in United States dollars (USD). The name appearing on your card statement for purchases from this store is Mervald.
If you have questions about a charge, contact support@mervald.com with the relevant order details.
Service Area
Mervald sells to customers in the United States. Products are shipped directly from China by a third-party fulfillment supplier.
Legal Correspondence
For formal notices or other legal correspondence regarding Mervald, contact NORFELD COMPANY LLC at support@mervald.com or at its registered business address: 1439 TAMARIND AVE APT 202, LOS ANGELES, CA 90028, United States.